I have been consulting for the last 5 years in different areas of the economy in the country that I am living right now and have observed a number of areas that need attention but have not been granted that.
Computers are an integral part of every business for record keeping purposes and easy reference to information at a later stage. But the opposite is true in most organization because they still believe in the hard copies for their filing documents. It is like this because most of these organizations have the old way of storing information in files since the beginning and hence the management is afraid to keep the records on the computers. Some organizations are very resistant to this change such that they will not accept such change in their way of doing business. Others are not that computer literate such that they do not know the functions that these computers have hence they would rather use only what they know and would not want to invest in the new technology.
Be it a Bank, Engineering firm, a hospital they all require computers to run efficiently but these organization still have a phobia of saying that they have a filing system that is working enough for them to succeed hence they do not want to have this new technology. Imagine when you go to a hospital for them to identify you they have to have your card that they were writing last time to know your history but if there is a system that would make them just punch in your name and your medical history comes out it would help. Most of these industries say that they have a fear that the system that suite their industries have not been developed or they are very expensive to purchase.
Specialized systems are there and can be expensive but also they are systems that can be developed by using applications like Microsoft Excel or Access that are very powerful and yet costs very less. These systems developed are user friendly and usually very easy to administer but managements usually are afraid to adopt them for security purposes.
I suppose that to computerize our organization in this world we can start off by making sure we have small systems that are easy to administer as much as possible then from there we can integrate all these function into one complex one.
For example just a job call or reception staff are suppose to check into their logs and see if there is a job posted to them and assign a support person to attend to them and if its computerized it can be very y cheap but if not it involves telephone calls and faxing or other time consuming process but if computerized the client can log in to a system and describe the problem in detail and there can also be history of such jobs that were attended previously to give the client more options or the support person more ways to solve such a problem. This would half the problem.
What would you wait for to computerize your organization? You can do it now or you will be left behind with this technology and wake up one day your business not profitable any more.
Alois T Chanakira is the chairman of ATP technologies a web hosting company www.atptechnology.net. For any domains that you would like to purchase visit their web site.
Alois T Chanakira is a holder of a diploma in information technology and a webmaster to a number of websites. He started website development in 2004 and has grown from strength to strength with the years. Below is a list of some of the websites he has created
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